Acceptable Use Policy

• Record activity promptly and factually after each client interaction or site visit.
• Upload site photos, videos, and reports that support the risk assessment.
• Use business contact information for the client's employees and representatives.
• Sign out on shared or personal devices.

• Store Social Security numbers, driver's license numbers, medical records, or individual claim health details.
• Upload payment card numbers or banking credentials.
• Record personal opinions about individuals, or anything you would not want the client to read.
• Use the portal to store personal (non-HUB) files.

Obtain the client's permission before photographing their premises. Avoid capturing identifiable employees where the photo is not necessary to illustrate the hazard or control being documented.

Individual uploads are limited to 50 MB, and photo or video batches to 25 files at a time.

Report suspected unauthorized access, a lost device, or data entered in error to your Risk Services administrator immediately so access can be revoked and the record corrected.